I was reading an article in the September issue of Real Simple that asked CEOs or people in prominent, demanding work positions what their email policy on the weekends was. While they all had different responses, each person discussed having a time period that included a break from their email. (Keep in mind that ‘email management’ was the topic of the story so if a responder said, “I send emails to my staff 24/7 and expect them to respond right away,” that probably didn’t make it in because it’s a Real Simple story about simplifying your life.) It made me think about my bad email checking habits that I want to reign in before they get more out of hand.
I’ve been checking email too often lately and need to set parameters around myself in order to stop. I turned on Gmail’s Inbox Pause from my laptop Gmail application and found it helpful that there was (duh) nothing showing up in my inbox when I inevitably checked on my iPhone in the evening. (It’s like peeking under a blanket when you know nothing’s there but you want to check—just in case.)
I used to feel the pressure to check email frequently when I was on staff at WeightWatchers.com, Prevention magazine, and Muscle & Fitness Hers, but, I think I pretty much put that pressure on myself. In many situations, especially with in new jobs or with newly acquired clients, we set the expectation parameters when it comes to responding to emails. If you’re responding to an employer’s email at 11 p.m. at night, then they’re going to expect that you will check in after you leave the office and that you’re available at those hours. When you only respond during work hours—or wait a few hours to respond—you’re letting the sender know that you’re working on other matters. If it’s truly pressing, they can call you or physically walk over and talk to you about what needs to be handled. Depending on the industry you’re in, it’s not always possible to avoid responding to emails, but you might consider telling a manager or staffer that if something extremely important and time sensitive crops up they can call you rather than email.
I’m not alone in the stress I’m feeling by checking email frequently. A 2015 study published in Computers in Human Behavior supports that the more we’re checking email, the more stressed we’re likely to feel. The 124 adult participants in the study were randomly assigned to limit checking their email to three times a day with their mail during one week of the study. During the other week, they could check their email an unlimited number of times per day. Participants experienced significantly lower daily stress during the week when they were limited to than during the unlimited email use week. In fact, their lower levels of stress were about as large as people get from practicing relaxation techniques, reports a New York Times article.
If you’re a freelancer who’s sent out pitches to editors or business contacts, or are waiting for a project to kick off that’s delayed for reasons unbeknownst to you; that pause can feel interminable and feelings of self-doubt can crop up. Was that it? Did I hit my peak? Am I done in this industry? I’d imagine these types of feelings are what an author or creative person experiences after they’ve released a successful book or project that’s followed by quiet period after all the attention dies down. (Learn how to handle slow times as a freelancer.)
This is all to say, I think when freelancers complete projects and don’t have a ton to work on, it’s easy to get sucked into an email stalking habit and then feel like you have to respond to someone as soon as they email you. I don’t recommend that. (How to Grow Your Freelance Business in 15 Minutes.)
Here’s what I plan to do to avoid improve my email checking and responding habits.
Do you struggle with checking email too often? What tips do you have to step back from that habit and take control?
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